Privacy Policy
Introduction
At Milestone Landscaping L.L.C (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or book a consultation for our luxury renovation, landscaping, interior design, or turnkey build services.
Information We Collect
We may collect and store both personal and non-personal data
Personal Information
- Full Name
- Email Address
- Phone number
- Property or Project details
- Preferred contact time
- Payment method (bank transfer or cash – 5% VAT applies)
Non personal information
- IP Address
- Browser and device type
- Time spent and pages viewed
- Referring websites
Cookies & Anayltics
We use cookies, tracking pixels, and analytics tools (e.g. Google Analytics) to enhance your experience and optimize our website’s performance. You can manage cookie settings via your browser.
How We Use Your Information
We use your information to:
- Respond to inquiries and schedule free consultations
- Understand your project requirements and preferences
- Send project updates, confirmations, and service-related emails
- Improve our website, services, and client experience
- Comply with UAE legal obligations and taxation laws
- Prevent misuse, fraud, or unauthorized access
We do not use your personal data for unsolicited marketing unless you’ve opted in.
Information Sharing and Disclosure
We never sell your data. We may share your information with
- Internal Teams: To deliver personalized service from designers, project managers, and engineers
- Service Providers: For CRM, web hosting, or invoicing purposes under strict confidentiality
- Regulatory Authorities: In compliance with Dubai Municipality and other relevant agencies
- Legal or Tax Authorities: When required by UAE law
- Business Transfers: In the event of a business restructuring or merger
Payment Security
Payments are accepted via bank transfer or cash. We do not store or process card details on our site. All payments must be made against an approved quotation and signed contract, prior to project execution.
Image Ownership and Copyright
All photographs, images, and project visuals on this website are the exclusive property of Milestone Landscaping L.L.C. They may not be copied, reproduced, downloaded, or distributed without prior written consent.
Your Rights
As a user, you have the right to:
- Access or correct your personal information
- Withdraw consent or request deletion
- Opt out of communication
- Disable cookies in your browser
To request any changes to your data or preferences, email us at: enquiry@milestonedubai.com
Third Party Links
Our site may link to third-party platforms (Instagram, Pinterest, Facebook, LinkedIn, etc.). We are not responsible for their privacy practices. Please review their respective privacy policies before engaging.
Policy Updates
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact us
If you have any questions or concerns about our privacy practices or your data, please contact:
Milestone Landscaping L.L.C
Email: enquiry@milestonedubai.com
Website: https://www.milestonedubai.com